Terms & Conditions

Effective Date: 12.05.2026

Terms & Conditions

Welcome to PAO Motion. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products and services offered by PAO Motion ("we," "our," or "us"). By accessing our website or placing an order, you agree to be bound by these Terms.

1. Company Information

PAO Motion is a fashion representation and retail business dedicated to connecting carefully selected South American brands with customers throughout Switzerland and Europe.

For any questions regarding these Terms, please contact:

Email: paolagribi@paomotion.com
Phone: +41799371338
Business Address: Dorfplatz 1 6052 Hergiswil, Switzerland

2. Use of Our Website

By using this website, you agree to:

  • Be at least 18 years of age or use the website under parental supervision.
  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Not misuse, disrupt, or interfere with the operation or security of the website.

We reserve the right to refuse service or terminate access if these Terms are violated

3. Products

We carefully curate products from independent South American designers and brands.

While we strive to display product colors, materials, and details accurately, slight variations may occur due to screen settings, photography, or manufacturing processes.

Product availability is subject to change without notice.

4. Pricing

All prices are displayed in the applicable currency and include or exclude taxes as indicated at checkout.

We reserve the right to modify prices at any time without prior notice.

If an obvious pricing error occurs, we reserve the right to cancel the affected order.

5. Orders

After placing an order, you will receive an order confirmation by email.

Receipt of an order confirmation does not constitute acceptance of your order.

PAO Motion reserves the right to:

  • Decline or cancel any order
  • Limit purchase quantities
  • Request additional verification before processing

If payment has already been processed, a full refund will be issued for canceled orders.

6. Payment

We accept secure payment methods available during checkout.

All transactions are processed through trusted third-party payment providers.

PAO Motion does not store complete payment card information.

7. Shipping

Shipping times are estimates only.

Delivery times may vary due to customs, carrier delays, weather, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

Additional customs duties, taxes, or import fees may apply depending on the destination country and remain the responsibility of the customer unless otherwise stated.

8. Returns & Exchanges

Please refer to our Return Policy for complete information.

Eligible products may be returned within the stated return period provided they are:

  • Unworn
  • Unwashed
  • In original condition
  • With all original tags attached

Items marked as Final Sale cannot be returned unless required by applicable law.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Photography
  • Graphics
  • Product descriptions
  • Branding
  • Website design
  • Text

is the property of PAO Motion or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

10. Third-Party Brands

PAO Motion represents and retails products from independent designers and brands.

All trademarks, logos, and intellectual property belonging to those brands remain the property of their respective owners.

11. Limitation of Liability

To the maximum extent permitted by law, PAO Motion shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or the purchase of products.

Our total liability shall not exceed the amount paid for the applicable order.

12. Warranty Disclaimer

Products are provided "as available" without warranties except where required by applicable law.

Nothing in these Terms limits your statutory consumer rights.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms shall be governed by the laws of Switzerland, unless mandatory consumer protection laws of your country of residence apply.

Any disputes shall be subject to the competent courts of Switzerland unless otherwise required by applicable law.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

16. Contact

If you have any questions regarding these Terms & Conditions, please contact:

PAO Motion

Email: paolagribi@paomotion.com

Phone: +41799371338]

Business Address: Dorfplatz 1 6052 Hergiswil